RETURN & REFUND POLICY

Last updated: November 3, 2026

At DRIPNATIONS, we want you to be happy with your purchase. If something isn't right with your order, we're here to help.

1. RETURNS

You may request a return within 7 days of receiving your order, provided that:

  • The item is unused, unworn, and unwashed.
  • The item is in its original condition.
  • All original tags and packaging are included.
  • The item is not damaged due to misuse or improper care.

For hygiene and quality reasons, items that have been worn, washed, or damaged after delivery may not be eligible for return, subject to applicable consumer protection laws.

2. EXCHANGES

Need a different size or colour? Contact us within 7 days of receiving your order.

Exchanges are subject to product availability. If your requested size or colour is unavailable, we will discuss alternative solutions with you.

3. DAMAGED OR INCORRECT ITEMS

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Include:

  • Your order number.
  • A description of the issue.
  • Clear photographs showing the problem.

We will review your request and work with you to find an appropriate solution.

4. REFUNDS

Once your returned item has been received and inspected, we will notify you whether your refund request has been approved.

Approved refunds will be processed using the original payment method where possible, or another mutually agreed method.

The time required for the refund to appear may depend on your payment provider.

For cash-on-delivery orders, refund arrangements will be communicated directly with the customer.

5. RETURN SHIPPING COSTS

If the return is due to an incorrect, defective, or damaged item, DRIPNATIONS will arrange an appropriate solution in accordance with applicable law.

For returns requested because of a change of mind, the customer may be responsible for return shipping costs.

6. NON-RETURNABLE ITEMS

Items may not be eligible for return if they:

  • Have been worn, washed, or used.
  • Have been damaged after delivery.
  • Are missing original tags or packaging.

These conditions do not limit any mandatory rights you may have under applicable consumer protection laws.

7. HOW TO REQUEST A RETURN

To start a return or exchange, contact our support team:

Email: dripnationsbusiness@gmail.com

Please include your order number and explain the reason for your request.

Do not send any item back before receiving return instructions from our team.

8. CONTACT US

For any questions about returns, exchanges, or refunds, contact:

DRIPNATIONS
Email: dripnationsbusiness@gmail.com
Location: Morocco

MORE THAN CLOTHES. IT'S A MOVEMENT.